Support & Resources for Signposting

This page provides managers, MHFAiders, and staff with **national mental health charities, helplines, financial support organisations, and addiction services**. It also includes guidance on creating a local resource list for signposting.

National Mental Health Helplines & Charities
  • 111 – NHS non-emergency number for urgent mental health concerns.
  • Samaritans – 116 123 – Confidential support 24/7 for emotional distress.
  • SHOUT – Text “SHOUT” to 85258 – Free crisis text line, 24/7.
  • Hub of Hopehubofhope.co.uk – National directory linking to local mental health services.
  • CALM – 0800 58 58 58 – Campaign Against Living Miserably, support for men in crisis.
  • Beat – 0808 801 0677 – Support for eating disorders.
  • Harmlessharmless.org.uk – Support for self-harm.
  • Mind – 0300 123 3393 – Mental health information, support, and advocacy.
  • Rethink Mental Illness – 0300 5000 927 – Advice and support for severe mental illness.
  • National Debtline – 0808 808 4000 – Free debt advice and financial support guidance.
  • StepChange Debt Charity – 0800 138 1111 – Debt counselling and solutions.
  • Relate – 0300 100 1234 – Relationship support and counselling services.
  • FRANK – 0300 123 6600 – Drug and alcohol advice, confidential support.
  • Drinkline – 0300 123 1110 – Advice for alcohol-related problems.
  • National Gambling Helpline – 0808 8020 133 – Support for gambling addiction.
  • YoungMinds – Parents helpline: 0808 802 5544 – Support for young people’s mental health.
  • Cruse Bereavement Care – 0808 808 1677 – Support for grief and loss.
  • Victim Support – 0808 168 9111 – Support for victims of crime, trauma, or abuse.
Guidance for Creating a Local Resource List

Managers and MHFAiders can create a **bespoke local list** of resources to help staff access support within the community.

Consider including:

  • Local charities & community groups: Mental health, counselling, or peer support groups.
  • Council-led groups: Wellbeing programs, community hubs, or support services.
  • Professional sports clubs community programs: Some clubs run mental health or wellbeing projects.
  • Health & wellbeing services: Local GP surgeries, NHS services, and mental health trusts.
  • Voluntary sector organisations: Age UK, Mind local branches, Rethink Mental Illness, etc.
  • Financial support organisations: Local credit unions, food banks, and council financial assistance programs.

**Tips for building your list:**

  1. Start with national directories like Hub of Hope.
  2. Research local community centres, councils, charities, and sports/community clubs.
  3. Contact local groups to confirm services and opening times.
  4. Include clear contact details (phone, email, website) for easy access.
  5. Review and update the list regularly to ensure information is current.

By maintaining a local resource list, managers and MHFAiders can provide timely, tailored support for staff in need.

Tip: Keep both a **national** and **local resource list** accessible digitally or in print. Ensure staff know where to find it and that confidentiality is maintained.