Support & Resources for Signposting
This page provides managers, MHFAiders, and staff with **national mental health charities, helplines, financial support organisations, and addiction services**. It also includes guidance on creating a local resource list for signposting.
National Mental Health Helplines & Charities
- 111 – NHS non-emergency number for urgent mental health concerns.
- Samaritans – 116 123 – Confidential support 24/7 for emotional distress.
- SHOUT – Text “SHOUT” to 85258 – Free crisis text line, 24/7.
- Hub of Hope – hubofhope.co.uk – National directory linking to local mental health services.
- CALM – 0800 58 58 58 – Campaign Against Living Miserably, support for men in crisis.
- Beat – 0808 801 0677 – Support for eating disorders.
- Harmless – harmless.org.uk – Support for self-harm.
- Mind – 0300 123 3393 – Mental health information, support, and advocacy.
- Rethink Mental Illness – 0300 5000 927 – Advice and support for severe mental illness.
- National Debtline – 0808 808 4000 – Free debt advice and financial support guidance.
- StepChange Debt Charity – 0800 138 1111 – Debt counselling and solutions.
- Relate – 0300 100 1234 – Relationship support and counselling services.
- FRANK – 0300 123 6600 – Drug and alcohol advice, confidential support.
- Drinkline – 0300 123 1110 – Advice for alcohol-related problems.
- National Gambling Helpline – 0808 8020 133 – Support for gambling addiction.
- YoungMinds – Parents helpline: 0808 802 5544 – Support for young people’s mental health.
- Cruse Bereavement Care – 0808 808 1677 – Support for grief and loss.
- Victim Support – 0808 168 9111 – Support for victims of crime, trauma, or abuse.
Guidance for Creating a Local Resource List
Managers and MHFAiders can create a **bespoke local list** of resources to help staff access support within the community.
Consider including:
- Local charities & community groups: Mental health, counselling, or peer support groups.
- Council-led groups: Wellbeing programs, community hubs, or support services.
- Professional sports clubs community programs: Some clubs run mental health or wellbeing projects.
- Health & wellbeing services: Local GP surgeries, NHS services, and mental health trusts.
- Voluntary sector organisations: Age UK, Mind local branches, Rethink Mental Illness, etc.
- Financial support organisations: Local credit unions, food banks, and council financial assistance programs.
**Tips for building your list:**
- Start with national directories like Hub of Hope.
- Research local community centres, councils, charities, and sports/community clubs.
- Contact local groups to confirm services and opening times.
- Include clear contact details (phone, email, website) for easy access.
- Review and update the list regularly to ensure information is current.
By maintaining a local resource list, managers and MHFAiders can provide timely, tailored support for staff in need.
Tip: Keep both a **national** and **local resource list** accessible digitally or in print. Ensure staff know where to find it and that confidentiality is maintained.
