Stress & Burnout: Quick Guide for Managers

Overview: Stress is the body’s response to pressure, while burnout is a state of prolonged stress resulting in emotional, physical, and mental exhaustion. Burnout can be caused by work, personal life, or a combination of both. Managers can play a key role in preventing stress and burnout by spotting early signs, being proactive, and supporting their teams effectively.

HSE Management Standards & Manager Tips

Demands

• Ensure workloads are realistic and balanced.
• Encourage regular breaks and time off.
• Provide clarity around priorities and deadlines.

Control

• Give staff autonomy over how they complete tasks where possible.
• Involve them in decision-making and planning.

Support

• Offer regular check-ins, feedback, and guidance.
• Be approachable for personal or professional concerns.

Relationships

• Promote positive working relationships.
• Address conflicts promptly and fairly.

Role

• Ensure everyone understands their role and responsibilities.
• Clarify how their work contributes to wider team and organisational goals.

Change

• Communicate changes clearly and early.
• Include staff in planning where possible.
• Recognise that restructuring or team changes can increase stress and provide extra support during these periods.

Proactive Manager Tips

• Regularly monitor workloads and wellbeing check-ins.
• Model healthy behaviours (e.g., taking breaks, leaving on time).
• Provide access to training on stress management and resilience.
• Encourage use of Employee Assistance Programs (EAPs) and other support.
• Recognise early signs of burnout: fatigue, irritability, disengagement.